Resume

summary

Strong interpersonal skills
Strong motivation to achieve goals in career
Skilled at learning new concepts quickly, working well under pressure and communicating ideas clearly and effectively
Extensive computer training, including knowledge of computer graphics and design inPhotoshop, InDesign, Illustrator, Fireworks and Flash
Considerable knowledge in XHTML, CSS and web design
High familarity with running internet forums, chats and word press sites.
Experience with high volume call center

Bachelor of Arts in Graphic Design
Shepherd University, Shepherdstown,WV 2008
Associates of Arts in General Studies
Frederick Community College, Frederick, MD 2005
Web publishing courses
American Public University, Charles Town, WV 2011

Senior System Specialist: American Public University System - 2012 to current
1st tier tech support for Enrollment Management, assisting with student technology issues and virtual open houses. Maintains Admissions internet/intranet, tests new systems, upgrades, uat.
Admissions Representative: American Public University System - 2009 to 2012
Assists new students and prospective students with admissions process, enrollment, registration for class, transfer credits, and general information about the school via email, call center and chat.
Design Freelancing: 2003 - current
Worked with clients assisting them in creating and editing their designs at their request, in a timely manner, using computer software - both PC and Apple.
Convention Presentations: 2008 - current
Gave presentations to rooms of 700+ convention attendees every summer, using power point and video presentations to aid visuals.
Cashier: Bloom, Inc. - 2007 - 2008
Worked as cashier in a fast moving environment requiring strong interpersonal skills.
School Computer Lab Assistant: 2003 - 2008
Worked with students assisting them on the computer on how to use Apple-based programs, such as Adobe products, and helped with hardware/software errors students would encounter. Also assisted professors in installing programs.